FAQ

About :  

Hi I am Lili, I run Lili Price Studio. I am a London based Graphic Designer & Illustrator, I am currently studying at UAL.  My designs are hand drawn and then printed onto phone cases and other products, which are either made by me or by UK independent companies. I started my business three years ago, with the aim of getting my graphic design and illustration work out of my portfolio and into the real world, where people can interact with my work every day! 

I have worked with a wide range of bloggers from all over the world, enabling me to reach a global audience. Bloggers who love my design work range from Lily Pebbles, Victoria (Inthefrow), and Mark Ferris to Leanne Lim Walker.

I have won Clothes Show Live with a bag design, won a YCN Award and have been featured in magazines such as Local Wolves, I also have experience working with the top fashion brands in the world such as TGL brands (Nica) and Skinny Dip.

* I would be very grateful if you could please fill in this very short survey, for your corporation there is a discount code at the end -  https://goo.gl/forms/IysZty2EBQrsRRAo1

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Information about products : 

1.  All products are designed by me. They are either hand drawn, watercolour painted, or digitally drawn. 

2. They are all made in the UK either by me, or local suppliers around the UK. You can watch my video ‘Business Outside the Bedroom’ to see me going up to one of my suppliers and having a look around their factory. 

3.  All products are made with industry leading technology.

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Processing Orders, Turnover Time & Delivery Times :

1.     If you order multiple products they will come at different times, as they come from different locations around the UK, as a lot of products are made to order. 

2.   Orders for phone cases & mugs are processed within 1 - 3 working day, then the printing time for phone cases is another 1 - 3 working days. Lastly once it has been printed delivery times inside the UK are aimed to be 2-3 working day, within Europe 5 to 7 working days, and outside Europe 7 to 11 working days. 

3. Other products such as art prints and bags are dispatched within 1 – 2 working days. Delivery times inside the UK are aimed to be within 2-4 working days.  Delivery times for Europe is 5 to 7 working days, outside Europe it is 7 to 11 working days.

Please email me straight away with the subject line " TIMEFRAME " if your products haven't turned up within these time frames as we can then investigate and get back to you asap! 

*** There is a STRICT NO REFUND policy on all products. 

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Feedback Form 

*You can open the form in full screen if you click here - https://goo.gl/forms/IysZty2EBQrsRRAo1